Open the Device Manager , and then expand the Biometric list of recognized sensor devices. Environmental Parameters Environmental standards. Solution and Diagnostic Data Collection. You need to update it for the original configuration of your notebook on the HP support web site. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. Clean the fingerprint reader. See your browser’s documentation for specific instructions.

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Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? The Virtual Agent is currently unavailable.

After updating the access manager, see the access manager online help for information on setting it up. Power Min Operating Temperature. SimplePass application software for 32 bit and 64 bit Windows 7.

In the Device Fingerprontclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. Select your operating system and version.


How to Use the HP Compaq p Notebook PC fingerprint sensor « Computer Hardware :: WonderHowTo

HP encountered an error while trying to scan your product. Update the device driver. Depending on the model and the year it was purchased, HP provides a number of access manager applications.

Modify your browser’s settings to allow Javascript to execute. Update the fingerprint reader software. Right-click the device, and then select Properties.

Choose ‘Refresh’ to update the list. Find new device drivers if you changed operating systems. Where to Buy See All. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. We were unable to find any drivers for your product. Select the operating system currently on the computer, scroll down, and then expand BIOS.

This tool applies to Microsoft Windows PC’s only. This page requires Javascript. Mainboard Data Bus Speed. Video Output Graphics Fiingerprint. Environmental Parameters Environmental standards.

Europe, Middle East, Africa. Open the Device Managerand then expand the Biometric list of recognized sensor devices. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles.


Apple’s Touch Bar — a thin screen that replaces the function keys on the new MacBook The newly upgraded Razer Blade is the perfect laptop for undercover gaming. Europe, Middle East, Africa. Under System Configurationlook for a Biometric Device option; if it exists, enable it.

HP Customer Support – Software and Driver Downloads

HP Disk Sanitizer, memory change alert, power-on password, security lock slot cable lock sold separatelysystem password. Select the operating system currently fingerprinnt the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices.

Please try again shortly. Solution and Diagnostic Data Collection. Asia Pacific and Oceania.