It has three buttons, including a scroll wheel. However, it cannot be turned on anymore. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. The mouse is not detected. Try to change the battery first. What can I do?

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Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. We have some problems with your product. Once I found the instructions, the installation was easy and it worked immediately. S so that means no driver is required always check that package gsnius. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

But if it is not a wireless mouse, the mouse is broken.

Tried to change batteries, even downloaded drivers from your website, but nothing changes. I cannot find gnius driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. Change the place where you use the mouse, test whether the frequency is affected by another device or not.

Mice : Genius x Wireless Mouse

Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. However, it cannot be turned on anymore. The supported OS is always shown on the package. You can also try it on a different laptop or another USB port to exclude the battery low problem.


The genuis, KB, and mouse require a code pairing process.

It is brand new, I bought it from Amazon, how do I get a replacement? Check if your laptop recognizes the mouse or not in the Device Manager. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.

The double click is a button switch problem if you did not use any other firmware to update it. For newbies like me, it would help to have just a bit more install detail. Can you send 600x the gsnius

Souq | Genius Traveler x GHZ Wireless Mouse with Nano Reciever | Kuwait

Vast improvement over the roller pad in the computer Date published: How do I solve this problem? If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.

My laptop cannot detect the product and the cursor is not moving in Windows 7, why? My mouse has geniuz left button problem – when I click once, sometimes it clicks twice. If yes, there is no need to install a driver. I havent had it long enough to know how long the battery will last.


Wireless Mouse – Traveler 6000X

Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. I’m a long time Mac user adding a laptop to my digital life.

If you have any other questions, contact customer support for assistance. We judge that the witch is broken, please contact customer support for 66000x.

Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. If it is not working after changing the battery, try to turn the mouse switch off and on again. What can I do?

Genius 6000x Wireless Mouse

The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. But if your mouse is a wire mouse, the mouse is broken. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.